Information displayed on our charts

If you are an agreed customer, or if you use our services, we collect personal information about you when you register to use tourism.today. If you send an inquiry to us, or meet us at conferences or business networking events and you request more information on our services, or if you participate in our services, we will ask for some of your personal information. Generally we only collect your name, email address and phone number where you would like us to reach you. We need this information from you in order to create an account, advise you with information about server updates, reach out to you should we have an urgent notice, to discuss your businesses’ inclusion in our services, and to discuss any items related to us providing a good and stable service to you. If we work with your business and you have been identified as the stakeholder dealing with matters we require in order to perform specific business functions, we may use your provided business contact details to reach you. If you feel this is irrelevant, we are able to update our records with the organisation’s preferred contact person. Payment information is not stored within our site, these details are passed to a payment gateway for secure processing. We do not share or distribute your information to third party vendors, except our payment gateway who processes billing. 

You are able to access the details you have provided on your back office My Account area, excluding your payment details which are stored on the payment gateway.

Should you object to us storing your information, we will be limited in the service that we can provide to you. In these circumstances reach out to our team at info@tourism.today for us to follow the due process of deleting your details from our database, which will include a reply from us confirming our action taken. Please ensure that you have received a ticket number confirming your inquiry. We do aim to respond as timeously as possible.

Please note that even if we delete your information, it may still persist on back-ups, archive and / or other business critical information for tax reasons, or for legitimate and lawful business purposes.

Cookies and similar technologies

To manage a high level of services within our web pages, we use cookies and other technologies to count site visitors and track activity within our site. This is done with the specific intention of identifying site issues or understanding user preferences so we can enhance the user experience within our service offering. Data collected is not released outside our company, it is used only for improved service.

Find out more about Hotjar and Google Analytics used InApp.

Looking after your data

We implement technical and operational measures to protect your personal information from loss, misuse, unauthorised access or disclosure.  We follow generally accepted standards including TLS/SSL for data in transit. Data is anonymised before being utilised in our charts. We use secure servers which are monitored for unauthorised access. Only authorised members of our staff have access to personally identifiable information. Our staff members are required to maintain the confidentiality of this personal data. We do include links to other vendor partners from our website, these are not governed by this Privacy Policy.

No Endorsement

Our website may contain links to other websites. These links are provided as a reference to help you identify and locate other Internet websites that may be of interest. These other websites may have been independently developed by parties other than us and/or they may be under the control of parties other than us and we do not assume responsibility for the accuracy or appropriateness of the information contained in such websites. In providing links to other websites we are in no way acting as a publisher or disseminator of the material contained on those websites unless specifically stated otherwise and do not seek to control the contents of or maintain any type of editorial control over such websites. A link to another website should not be construed to mean that we are affiliated or associated with or are authorised to use any trademark, trade name, logo or copyright of material that may be reflected in the link or a description of the link to such other websites. Furthermore the mention of any party or its product or service on this website should not be construed as an endorsement of that party or its product or service, unless specifically stated otherwise.

We do our utmost to protect your data end to end; however, it is important to note that transmission of data over the internet or storage of that data has no 100% guarantee of safety. Therefore, we cannot guarantee the absolute security of information sent to us electronically. Any transmission of personal information is at your own risk.

We make every effort to maintain the highest standards of security and where applicable will employ the latest SSL encryption standards in our interactions with you upon our website. Our Internet servers are also housed in a most secure environment. However, because of all the variables involved in Internet security, we will not be responsible for any damage that you or any third party may suffer as a result of the transmission of confidential information that you may make to us through the Internet.